Financial Aid Appeals

1. If I don't feel the financial aid office has treated me fairly, whom can I contact?

Check your school's literature about appeal procedures and find out if they have an ombudsman or someone else who is designated to handle student complaints. Document your concerns and review them against the information you were provided about the school's policies and procedures in preparation for discussing the matter with an appropriate school official.

Ombudsman: An individual or office appointed to receive, investigate, and resolve complaints.